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Order Issues

Have an issue with your order? We're here to help.

My order is damaged

We're sorry there has been an issue with your delivery 👎. We replace damaged sauces free of charge. Click this link, click 'report issue' and follow the steps. You'll be asked to access using your email or phone number and report your issue. From th

My order hasn't arrived

Sorry to hear your order hasn't arrived yet, please be advised orders can take 2-3 working days to arrive from the point of order. Click the link here, and click 'track'. From there, you can track your order. If you've done that and are still having

My order arrived, but it's wrong

We're sorry your order is incorrect 👎. Please click this link, click 'report issue' and follow the steps. A member of our team will then be in touch.

Can I cancel my order?

Sorry to hear you want to cancel your order 👎. Please click this link, click 'report issue' and follow the steps. A member of our team will be in touch.

Can I edit or change my order?

Let's see what we can do! 🤞. Please click this link, click 'report issue' and follow the steps. A member of our team will be in touch.

I'm not happy with the product I've received

We're sorry that you're not satisfied with the product you've received 👎. Click this link, click 'report issue' and follow the steps. After you've reported the issue, a member of our team will be in contact.