For the quickest answer, talk to our team via chat

Don't want to talk to us via live chat? No worries, leave us a message!

Want to talk to our team? Call us between 8:00-16:30 (Mon-Fri)

Back to the website

Sauce Shop

Need support from us? Use our help centre.

Sauce Shop Help Centre | Contact Us 

My order arrived damaged - what should I do?

My order is incorrect - can you fix it?

I haven't received my order - what should I do?

Can I edit or change my order?

Can I change my delivery address after ordering?

Can I cancel my order?

I have a complaint about a product

Order Issues

Has my order gone through?

How do I view my order history?

My Orders

How much is delivery?

How long does delivery take?

Can I track my order?

Do you ship outside of the UK?

Delivery

How do I return an item?

How long will it take for a refund to show in my account?

Returns & Refunds

What are the perks of a subscription?

How much is delivery for subscription orders?

Can I change the delivery frequency on my subscription?

Can I cancel my subscription?

Is there a discount for subscribing?

Can I change the sauces in my subscription?

Can I skip my next subscription order?

How often can I get my subscription order?

Which products can I subscribe to?

I'm having issues with my subscription - can you help?

Subscriptions

Are Sauce Shop sauces vegan?

Are Sauce Shop sauces gluten free?

Do Sauce Shop sauces contain seed oils?

How hot are Sauce Shop sauces?

Is it normal for the hot sauces to fluctuate in heat?

Are Sauce Shop sauces nut free?

What kinds of chillies are used in your hot sauces?

How should I store my sauces, and how long do they last after opening?

Which Sauce Shop sauces are sugar free?

Where are Sauce Shop sauces made?

Product Questions

Do you offer wholesale discount?

How do I become a Sauce Shop stockist?

Do you offer catering size or foodservice formats?

What's the minimum wholesale order quantity?

Wholesale

Can I add a gift note to my order?

Do you offer gift wrapping?

Do you offer a gift card?

Gifting

How do I contact the marketing team?

Marketing & PR

Where can I buy Sauce Shop products in-store?

Is the whole range available in supermarkets?

How do I find a store near me?

Are you stocked in independent shops or delis?

Find Us in Store

Have an issue with your order? We're here to help.

From order confirmation to editing or cancelling orders.

Here's all the information you need about Sauce Shop delivery and returns.

Want to return your item and claim a refund? All the info you need is here.

Need help with your Sauce Shop subscription? Here's all the info you need.

If you're looking for product help, you're in the right place. Check out our product help page.

Are you a business looking to stock Sauce Shop? Here's all the information you need.

If you've got a question around Sauce Shop gifting options, you're in the right place.

Here's how to contact Sauce Shop about a marketing or PR opportunity.

Looking to buy Sauce Shop in-store? Here's where to find our products.

All articles

Categories