For the quickest answer, talk to our team via chat

Don't want to talk to us via live chat? No worries, leave us a message!

Want to talk to our team? Call us between 8:00-16:30 (Mon-Fri)

Back to the website

Sauce Shop

We&apos;re sorry there has been an issue with your delivery &#x1F44E;&#xA0;We replace damaged sauces free of charge. <a class="fr-strong fr-green" href="https://help.sauceshop.co/en-US" rel="noopener noreferrer" target="_blank">Click this link, click &apos;report issue&apos; and follow the steps</a>.&#xA0;You&apos;ll be asked to access using your email or phone number and report your issue. From there, our team will be in touch.

We're sorry there has been an issue with your delivery 👎. We replace damaged sauces free of charge. Click this link, click 'report issue' and follow the steps. You'll be asked to access using your email or phone number and report your issue. From th

My order arrived damaged - what should I do?

Order Issues

My order is incorrect - can you fix it?

I have a complaint about a product

Can I cancel my order?

Can I edit or change my order?

I'm not happy with the product I've received

Has my order gone through?

How do I view my order history?

My Orders

I haven't received my order - what should I do?

Can I change my delivery address after ordering?

How much is delivery?

How long does delivery take?

Can I track my order?

Do you ship outside of the UK?

Delivery

How do I return an item?

How long will it take for a refund to show in my account?

Returns & Refunds

Can I change the delivery frequency on my subscription?

Can I cancel my subscription?

Can I change the sauces in my subscription?

Is there a discount for subscribing?

Can I skip my next subscription order?

What are the perks of a subscription?

How often can I get my subscription order?

Subscriptions

Are Sauce Shop sauces vegan?

Are Sauce Shop sauces gluten free?

Do Sauce Shop sauces contain seed oils?

Can I buy Sauce Shop in store?

What are the best selling sauces?

Is it normal for the hot sauces to fluctuate in heat?

Are Sauce Shop sauces nut free?

Which Sauce Shop sauces are sugar free?

Where are Sauce Shop sauces made?

Should I store my sauces in the fridge?

Product Questions

Account & Login

Do you offer wholesale discount?

How do I become a Sauce Shop stockist?

Do you offer catering size or foodservice formats?

What's the minimum wholesale order quantity?

Wholesale

Can I add a gift note to my order?

Do you offer gift wrapping?

Do you offer a gift card?

Gifting

How do I contact the marketing team?

Marketing & PR

Where can I buy Sauce Shop products in-store?

Is the whole range available in supermarkets?

How do I find a store near me?

Are you stocked in independent shops or delis?

Find Us in Store

My order arrived damaged - what should I do?Updated 3 hours ago