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Product Questions

If you're looking for product help, you're in the right place. Check out our product help page.

Are Sauce Shop sauces vegan?

Many of our sauces are suitable for vegans, you can shop our vegan sauce collection here. Always check the product page of the sauce you're interested in purchasing, you'll find all dietary and ingredient information there.

Are Sauce Shop sauces gluten free?

We cannot say that our sauces are gluten-free. Although we have effective cleaning and allergen segregation throughout our site, we can't 100% guarantee that any of our products are free from gluten. If the product you're interested in doesn't list t

Do Sauce Shop sauces contain seed oils?

Some Sauce Shop products use rapeseed oil in the recipe. There's a lot of misinformation and scare tactics online (especially on social media) surrounding seed oils. It's been a debate that's been around for decades but is only now really coming to t

How hot are Sauce Shop sauces?

Here at Sauce Shop, we aren't trying to make extreme heat hot sauces; it's just not what we're about. We work to a 1-4 heat scale (mild, medium, hot and very hot), and most of these sauces are at the hot level. This includes fan-favourites like Buffa

Is it normal for the hot sauces to fluctuate in heat?

Yes, there can sometimes be fluctuations in the heat of our hot sauces. Our hot sauces are packed with real chillies which we source seasonally. Because of that, the heat levels can vary due to factors such as the country they’re sourced from and the

Are Sauce Shop sauces nut free?

We don’t handle nuts in our factory, and they're a banned item across our site. We also have all the best practices in place to prevent cross-contamination with nuts. However, we don’t test to ensure that our products are free from nuts, so we do not

What kinds of chillies are used in your hot sauces?

At Sauce Shop, we use a few different chillies for our hot sauces. We aren't trying to make the hottest sauces on the planet, so you won't find any Carolina Reapers or Naga Vipers around here. We use chillies because of their flavour profile. Most of

How should I store my sauces, and how long do they last after opening?

Once your sauces arrive, store them in a cool, dry place. Once you've opened them, keep them refrigerated. See below for all the info on how long our sauces last. Hot Sauces. All our hot sauces will be delivered with over 12 months' shelf life. For m

Which Sauce Shop sauces are sugar free?

Our range features plenty of sauces that don't contain added sugar, click here to shop from that range. Our sauces do contain naturally occurring sugars. To get a product's full ingredient and nutritional information, find the product page of the sau

Where are Sauce Shop sauces made?

All our sauces are made by us at our factory in Nottingham, just a few miles from where Sauce Shop started in James and Pam's home kitchen. From fermenting chillies and cooking our sauces to labelling the bottles and packing orders, we do everything