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Returns & Refunds

Want to return your item and claim a refund? All the info you need is here.

How do I return an item?

You can return your item(s), but they must be in their original, unused condition unless there is a manufacturer's defect. You must return your item within 14 days of purchase, and return postage is at your own cost. Steps to follow:

How long will it take for a refund to show in my account?

Once processed, your refund should show in your account within 1-2 working days. Occasionally, this may take a little bit longer. If it's been 3 working days, and your refund isn't showing, then please contact the team at [email protected].