How do I return an item?Updated 11 days ago

You can return your item(s), but they must be in their original, unused condition unless there is a manufacturer's defect. You must return your item within 14 days of purchase, and return postage is at your own cost.

Steps to follow: 

1.  Contact our team at [email protected] explaining the reason for and the details of your return.
2. Mail your return to SCEND, Unit C & D Salcombe Court, Salcombe Road, Alfreton, DE55 7EG. 
3. If possible, please include a note detailing your order number and full name. This will help the team identify your return and will mean your return is processed as quickly as possible.