How do I return an item?Updated a year ago
You can return your item(s), but they must be in their original unused condition unless there is a manufacturer defect. You must return your item within 14 days of purchase and return postage is at your own cost.
Steps to follow:
- Contact our team via email or live chat to request a refund and we will assign you a tracking number.
- Mail your return to Sauce Shop, Lacehouse Kitchen Ltd, Unit 2, Riverside House, Centurion Way, Nottingham, NG2 1RW
- Include in your package a signed letter stating the reason for your return and the original receipt, if possible.